How to Fix Zmodo Camera Keeps Going Offline?

Uh-oh is your Zmodo camera offline again? This is a common issue that several users face on a daily basis. When you are facing an issue with your Zmodo camera, you must fix it immediately. Otherwise, the camera will have trouble operating properly.

When the Zmodo camera keeps going offline, it indicates, the camera doesn’t have a WiFi connection. The camera requires a proper WiFi connection to function effectively. Although the Zmodo cameras are reliable, you can face such issues a few times during their lifespan.

The Zmodo wired camera offline issue could arise due to various reasons. To fix this issue, we are here with this post to help users with it. This post will guide users in resolving the Zmodo offline problem. We will discuss the reasons for the camera going offline. Afterward, we will discuss the methods you can use to fix the issues within the camera.

Why My Zmodo Camera Is Offline?

There could be many causes for the Zmodo camera going offline issue. Figuring them out can help you fix the issue better. Some common reasons are as follows:

Weak signal strength
Too much distance
Improper router configuration
ISP server issues
Outdated firmware
Technical issues

These are some usual factors responsible for the Zmodo camera offline issue. Further, we will explain the troubleshooting methods you can use.

How to Get My Zmodo Camera Back Online?

In this section, we will cover the troubleshooting techniques you can use to fix the issues. There are several methods you can use to troubleshoot the problems. Try the following methods to fix the issues within the camera:

Restart the Camera and WiFi

You can start by restarting the camera and the router to fix the issues.
Restarting the camera will eliminate all small malfunctions with the camera.
To restart the camera, power it off and unplug it from the power source.
Wait for a few minutes and let the camera cool down.
After some time, power on the camera and turn it on.
Now, the Zmodo camera offline issue should be gone.

Improve the Internet Signal Strength

My Zmodo camera is offline issues can also arise due to poor signal strength.
The camera requires a high-speed internet connection for optimal functioning.
Therefore, ensure to connect the camera to a proper WiFi connection.
If the router isn’t working properly, try restarting it or removing the WiFi interferences.
This should fix the Zmodo camera going offline issue properly.

Check the Power or Battery

The camera also requires a reliable power source to function properly.
With the lack of a proper power source, the camera will not work at all.
If the camera is battery-powered, you must charge it fully as well.
When the camera is powered off or has a low battery, it appears offline.
So, you can fix the issue by providing a proper power supply to the camera.

Inspect the Router Configuration

You can also try changing the WiFi configuration to fix the problem.
Maybe the current WiFi channel is overcrowded causing the issues.
You can try changing the WiFi channel to fix the problem with the router.
To change the WiFi channel, just log into the router’s web interface.
From the WiFi interface, you can change the WiFi channel easily.

Move the Camera and Router Closer

The distance between the devices can also cause Zmodo wired camera offline issues.
Due to too much distance, the camera will have trouble detecting the WiFi network.
Therefore, ensure to install the camera inside the WiFi router’s range.
You can move the camera closer to the router now if possible.
Otherwise, consider moving the router to the camera for a seamless connection.

Switch the WiFi Frequency Band

Sometimes, the camera has trouble working with the 5GHz WiFi network.
Therefore, ensure to connect the Zmodo camera to the 2.4 GHz network only.
The 5 GHz isn’t considered as safe as the 2.4 GHz network, so cameras only to the latter.
You can change the Zmodo camera’s WiFi network through the camera’s settings.
Now, the Zmodo camera keeps going offline issue should be gone.

Update the Camera & Router

The Zmodo camera offline issue can also arise due to an outdated firmware version.
Check if the camera’s and the router’s firmware/ device version is up-to-date or not.
That’s why updating the firmware of the camera and the router is crucial.
You can update the camera through the Zmodo app’s settings properly.
To update the router’s firmware, you need to log into the router’s admin panel.
This should effectively fix my Zmodo camera is offline issue.

Contact the Internet Service Provider (ISP)

There could be an issue from the ISP’s end causing the connectivity issues.
In this case, you need to contact your ISP and inform them of the router issue.
If the issue is from their end, you need to wait till they fix it effectively.
Otherwise, you can try restarting it or proceed with the next method.

Reset the Zmodo Camera

If no other method is working, you must reset the camera.
The reset will fix all major issues within the Zmodo camera.
To reset the camera, open the Zmodo app and select the device.
Now, from the device settings, select the Remove Device option.
The device will be removed and the factory default settings will be back.

These are some methods you must try to fix the Zmodo camera going offline issue. Now, the camera should be working well and it shouldn’t be offline anymore. The camera should have a stable WiFi connection with the WiFi.

FAQs

How to Check if the Zmodo Camera is Online?

To check if the Zmodo camera is offline, you need to log into the Zmodo app. After logging in, try seeing the live stream. If you can watch the live stream, it means the camera is online. Otherwise, the camera will be offline and you need to fix the issues within the camera. Try restarting or resetting the camera to fix the issue within the camera.

Why is the Zmodo Camera Offline After a Power Outage?

The Zmodo camera will be offline after a power outage, as it requires a stable power source. Without a sufficient power source, the camera will not function at all. You either need to provide a proper electrical outlet or wait till the power comes back on. Till then, the camera will not function at all.

Can Zmodo Camera Record Events When Offline?

No, when the Zmodo camera doesn’t have a stable WiFi connection, it cannot record at all. Therefore, ensure to connect the camera to a proper WiFi connection. There are numerous features that won’t work when the camera is offline. You can watch the recorded videos only when the camera is offline.

Is it possible to log in to a Zmodo Account in an Offline State?

Yes, you can log into the Zmod account when the camera is offline. However, the device you are logging in through should have a proper WiFi connection. If your smartphone or PC doesn’t have a connection with the WiFi, you cannot log into the Zmodo account.

Conclusion

In this post, we discussed the Zmodo camera keeps going offline. You can find the reasons responsible for the camera not connecting to the WiFi. Afterward, we went over the troubleshooting methods you can use to fix the issue. If there’s any other issue you face with your Zmodo camera, reach out to our team anytime!